In the words of an Alternative Dispute Resolution lawyer, ADR is, “the more appropriate way to resolve disputes, rather than going to war in the courtroom where there are just winners and losers. Alternative dispute resolution should result in a win-win.”
There are many forms of dispute resolution available other than litigation. For a full list,
see this page. The most commonly practiced alternative forms, however, are mediation and arbitration.
Mediation entails having a neutral third-party mediator listen to the facts of the case and assist in negotiations between the parties; the procedures are non-binding. Mediators may hold joint sessions where all the parties and their representatives are in one room to discuss the facts; they may also hold private meetings with each party to hear confidential issues and to determine the willingness to settle. Most mediation cases result in parties coming to settlement, in which case settlement documents should be signed; these become as binding as any other agreement.
Arbitration entails an out-of-court hearing in which an impartial arbitrator makes a decision (arbitration may be binding or non-binding). Arbitration is a less costly and less time-consuming option than going to court, but arbitration does resemble trial.
Education and Background:
You should not try to go directly into dispute resolution right out of law school. Rather, you should find another practice area (or multiple practice areas) to gain experience first. You may want to be a general civil litigator so that you handle all sorts of cases. Mediation and arbitration are alternatives. What that means is you should probably understand the original process before attempting to practice an alternative.
Each state has different requirements for the training required to work in alternative dispute resolution. For mediation, courts will refer cases to those listed on an approved “roster”. To be on the roster you must meet your state’s requirements. More training may be required depending on the area a mediator intends to practice in. A law degree is also not always required for being a mediator, but this will certainly help you attract clients. If you are interested in state-by-state court mediator certification requirements, visit
this page and click on your state. States also vary on the educational background, experience, training, and license requirements for arbitration and other ADR forms. You should look up your State’s requirements if you are interested in this area of law. For a comprehensive list of
ADR Training Providers by state, see the ABA’s list. Even if coursework or certification is not required, you may want training so that you can tell clients you have the necessary knowledge to succeed, particularly if you don’t already have a lot of legal experience.
What is most important for working in ADR is the interpersonal and communication skills you possess, for without those you will not be successful.
Getting a job:
The career outlook for mediators is good; job growth for mediation is predicted to grow faster than for the average job through 2024 (McKay).
You will find small, local ADR practices located across the country. If you are thinking of opening a law firm later in life, this is a good area to focus on.
Finally, there are offices all across the country where ADR providers are employed by the federal government. The
Federal Mediation and Conciliation Service focuses on five areas: collective bargaining mediation; grievance mediation; relationship development training; ADR services to government entities; and education, outreach, and advocacy. To learn more, visit
their page.
Average salary:
According to the Balance Careers, in 2015 mediators earned $58,020 on average (McKay). Your salary will depend in large part on the form(s) of ADR you offer, in what practice areas you practice, what clientele you are attracting, and how much legal experience you previously had.
Would you like this practice area?
There are several important skills you must have to succeed in this area. You should be open, honest, and good at giving suggestions to parties while at the same time refraining from expressing personal opinions about the case. You must have strong teamwork skills, be able to handle extremely emotional situations, and be able to help build trust between the parties. If your friends describe you as a good communicator and always come to you with their problems because you are a good listener, this may be a good area of law for you. If you are the type of person who likes to constantly interrupt and give your own thoughts and find it hard to remain neutral when people you know are in a fight, this might not be a good area for you to practice.
Consider whether these articles interest you:
Jay-Z’s ADR problems: Mogul’s case spotlights lack of diverse arbitrators (Ricker)
“The lack of diversity in arbitration and mediation has drawn increasing attention in legal circles, but it took someone with a huge audience and a lot of money at stake to propel the issue into the headlines. In a dispute stemming from the $200 million sale of his clothing line, rapper and entrepreneur Jay-Z (whose real name is Shawn Carter) in November challenged an arbitration clause as discriminatory, stating it would force him to select an arbitrator from a list nearly devoid of his ethnic group. Only three of 200 arbitrators on the large and complex case roster provided by the American Arbitration Association identified themselves as African-American, and one of them had a conflict, he argued.”
Read more
Google ends mandatory arbitration of workplace disputes and ban on employee class actions (Weiss)
“Google will end mandatory arbitration of employment disputes beginning March 21, expanding its previous decision to end forced arbitration only in cases of alleged sexual harassment or assault. Google announced the policy change last week…”
Read more
“A stubborn spouse can derail a divorce mediation. Besides self-reflection on one’s own conduct, a cooperative spouse should try to understand the reasons underlying the stubborn spouse’s intransigence. This post explores how to handle a difficult party in a contentious divorce mediation. The role mediators and experienced family law attorneys play in overcoming a stubborn spouse to attain a successful resolution will also be examined.”
Read more
Alternative Dispute Resolution Attorney Spotlight:
Brian Jerome is the founder of
Massachusetts Dispute Resolution Services, a firm focusing on mediation and arbitration services. In addition to working as the head mediator, Brian has a team of over 30 mediators and arbitrators. He has experience in dozens of areas and has handled thousands of cases.
Brian’s Interview:
Q: How long have you been a lawyer?
A: Since 1980
Q: Where did you go to law school?
A: New England School of Law
Q: In what practice area(s) do you practice? If more than one, what’s the percentage of each?
A: For the last 30 years I’ve worked exclusively as a mediator and an arbitrator. I handle a wide variety of practice areas, though, pretty much any law cases that can be subject to civil litigation.
Q: What size is your firm?
A: I’m the head mediator, and I have a panel of 34 other mediators and arbitrators who work along with me.
Q: Describe an average day at work…
A: It’s spent serving as a mediator or an arbitrator. Either I do one full day case, which is scheduled to take the entirety of the day, or I do two half-day cases if they think they can settle the case or do the arbitration hearing in that time. I go in every day and each case is different. There are usually a lot of people there. I’m also the owner of my company, so I spend some time just doing business operations.
Q: Do you deal with difficult people?
A: Yes, pretty much every day because all the people I work with are involved in disputes amongst themselves. There is often a lot of anger and emotions involved. Also, there may be unrealistic expectations that can make people difficult. As a mediator, I need them to show flexibility in order to come to a resolution. For arbitration, it is somewhat contentious like court so that is difficult.
Q: What makes your day-to-day work different from that in other practice areas?
A: I’m the neutral, not the advocate. My day is very different because I’m not prosecuting or defending for one side or the other. I’m trying to use my powers of persuasion to convince people to settle their cases rather than go to trial.
Q: Did you practice any other practice areas before deciding on this one?
A: For the first 9-10 years I was a civil litigation trial attorney.
Q: How many hours a week do you typically work?
A: 60
Q: What do you like most about your job/practice area?
A: Every day is completely different; I don’t have to represent the same person over and over again. I’m involved only for a day, and I get new people every day. I have cases that are very dynamic and all the people involved are there. It’s interesting to deal with people’s emotions and prejudices; there is a little bit of psychology every day in addition to law.
Q: What do you like least about your job/practice area?
A: I like pretty much everything about it, but marketing or having to “schmooze” is my least favorite part
Q: You would be a happy and successful lawyer in this practice area if you…
A: … were very honest and patient
Q: What advice would you give students interested in learning more about being a lawyer in your practice area?
A: It’s hard to begin to be a mediator and arbitrator because most of the people who are being hired have some experience behind them in a substantive prior background. There has to be a reason why people hire you to be the mediator or arbitrator. If you are just coming out of law school, you don’t have that track of knowledge. People will hire those who have a lot of prior experience. Call a mediator or arbitrator and talk to them, do an informational interview, and maybe observe a session to see if you are interested for later in life. For those coming out of law school with debt on their shoulders and no experience, becoming a mediator is not the best path.
It’s the more appropriate way to resolve disputes, rather than going to war in the courtroom where there are just winners and losers. Alternative dispute resolution should result in a win-win.
– Brian Jerome
Conclusion:
This is an area of law where soft skills are key. You must be an excellent listener and communicator, or you will never succeed in ADR.